Security is the cornerstone of any event. The success of any event is dependent on the security. Proper security measures can help in combating incidents that can have legal, financial, or reputational effects. Effective security management involves planning, coordination, and communication to prevent potential security threats and provide quick response to any emergency situation that can arise. This 5-Step framework provides a guide to security companies to manage their event security guards efficiently and effectively. 

Step: 1 Pre-Event Planning

Before the event it is important to plan for all the security measures, and make the arrangements accordingly. This step includes:

  • Risk Assessment: The identification of prospective risks participating in an event involves crowd control, trespassing, vandalism etc. Predict the likelihood of these risks taking place and plan for appropriate security measures.
  • Security Objectives: It is important to establish security objectives when planning event security. For example ensuring that there are safe guests at all times during the event, while also making sure no assets are lost or damaged then peace is maintained. Let these objectives be known to security guards during the event. 
  • Security Plan: A security plan, a comprehensive list of steps critical to achieving security goals. Security guards, equipment, procedures should all be detailed in this plan. 
  • Security Guards: For the occasion, ensure you recruit skilled security guards, armed with all necessary items such as wireless connectors, first aid kits or emergency response tactics.
  • Communication: It is important to communicate with everyone involved in the event security management. Keep everyone updated about any changes, or updates. 

Step:2 Event Execution

During the event it is important to properly execute the security plan. This process consists of:

  • Deploying the Security Guards: It is important to deploy security guards in a strategic manner so that they can cover the area of the event. This involves positioning of guards at important places such as entrances, exits, and areas with high risk. 
  • Monitoring: Keep monitoring the event area so that you can get alert of any potential risks or emergency situations that may occur. Monitoring the area helps in alerting the security guards in time so that vulnerabilities can be controlled.
  • Communication: Maintain a communication channel between all the people involved in event security so that timely updates can be given to everyone.
  •  Incident Response: Make an incident response plan to outline guidelines for responding during any unforeseen incident. The plan should outline guidelines for incidents such as medical emergencies, natural calamity, trespassing and vandalism. 
  • Security Equipment: Ensure that security guards have all the necessary equipment that they may need during the time of emergency situations.

Step: 3 Incident Response 

During the course of an event if any incident is reported, it is important to address that incident effectively and immediately. This consists of:

  • Emergency Response Plan: Follow the emergency response plan that has been drafted to respond to emergencies. 
  • Establish Proper Communication: Establish the right communication between yourself and all the event security guards in order to evaluate the incident situation and offer help whenever it’s needed.
  • Assessment: Evaluate the state of the accident and take actions to prevent its further spread. 
  • Response: Response to the incident immediately, call emergency services, evacuate the area, and provide first-aid to persons who are injured.
  • Analysis: Immediately react to the accident, contact specialists, vacate the territory, and give first aid to individuals who got injured.

Step: 4 Post Event Review

After the event concludes, it is important to review the security services provided during the event and find out areas of improvements.

  • Security Review: Examine the security measures that have been established during the event and vulnerabilities in them.
  • Incident Analysis: Anatomize at length the security incident that transpired during the event and identify what should have been done to prevent the incident.
  • Outline takeaways: List all the lessons learned from this incident and indicate any areas for possible future improvement.
  • Provide feedback to Security guards: Provide feedback to event security guards for their services. Highlight areas where they need to improve. 
  • Update Security Plan: Go over your security plan and make any necessary changes that need to be updated in order for it to be more effective and efficient.

Step: 5  Continuous Improvements

Continuous improvement is important in the field of security guard services so that you are always ahead of your competitors. This can be done through:

  • Regular Training: Regularly provide training to security guards on ways to deal during various incidents such as emergency response, security breach, crowd management and providing first-aid. 
  • Regular Maintenance of Security Equipment: Regularly maintain and upgrade your security equipment such as alarms, cameras, sensors, and detectors. 
  • Risk Assessment Update: Keep updating risk assessments on a regular basis to reflect changes in the security environment.
  • Update Security Plan frequently: Frequently update security plans with changing trends in the market. Allow clients to customise their security plan according to their needs.

Conclusion

Managing event security guards requires a well maintained structured plan that includes event planning, coordination, and communication. By implementing this 5-step framework you can manage the security guards effectively by maintaining the efficiency of the event.